Outside School Hours Care
Challenge
With different before-school, after-school, and holiday programs needs, two or more contractors, unsatisfactory service levels, and difficulties in managing service needs, schools are looking to improve the service levels, management and efficiency of OSHC services.
Solutions
All key stakeholders are engaged to understand their needs. OSHC providers’ service levels are improved and services, tuned to meet the school‘s needs, and complimented with other extra-curricular activities. Only experienced, trained and skilled OSHC educators and managers are employed, and a preferred supplier for all types of holiday activities is chosen.
Results
- Happy positive experiences for the busy children
- Services that exceed expectations of students, parents and staff
- High levels of communication and a focus on Continuous Improvement
- Improved cost-effectiveness for parents
- Healthy eating options
- Better supplier transparency through regular reporting of activities and KPIs
- Improved staff ratios